Healthcare Information Technology (IT) Market in India 2020



The thriving private healthcare sector, coupled with the expanding network of specialty hospitals is driving the healthcare information technology (IT) market in India. Healthcare IT has improved process and data management, as well as patients’ experiences. In terms of revenue, the healthcare IT market in India was valued at INR 66.99 Bn in 2019, and is estimated to reach INR 98.21 Bn by 2025, expanding at a compound annual growth rate (CAGR) of ~6.46% during the 2020-2025 period.
Segment insights:
The healthcare IT market is segmented into IT hardware, IT services, and IT software. In 2019, the IT hardware segment dominated the market, accounting for 54.95% of the overall revenue. The computerization of basic operations such as patient registration and billing was the primary driving factor for the growth of the segment in the past decade.
In terms of revenue, IT services was the second-largest segment, followed by IT software, in 2019. Outsourcing of IT services regarding implementation and maintenance of enterprise resource planning (ERP), customer relationship management (CRM), and hospital information system (HIS) has attributed to the segment’s growth. IT software is estimated to be the fastest-growing segment of the healthcare IT market, expanding at a CAGR of ~9.12% during the 2020-2025 period. Adoption of e-prescription, electronic health and medical records, and health information exchange, especially among hospitals located in tier II and tier III cities, is likely to bolster the growth of the IT software segment.
Impact of COVID-19:
Although various industries are trimming down their discretionary IT budget due to reduced economic activities, the healthcare industry is leveraging IT to optimize operations and productivity. Healthcare providers have embraced IT solutions to deal with the high volumes of patients while complying with social distance norms.
The rapidly spreading contagion has triggered the demand for IT consulting in areas including analytics, strategy, security, and risk assessment. Furthermore, the demand for electronic health record system has proliferated to manage the gamut of COVID-19-related data generated every day. Indian healthcare providers such as Apollo Hospitals Enterprise Ltd., Medanta (The Medicity), Wockhardt Hospitals, Fortis Healthcare Ltd., and All India Institute of Medical Sciences (AIIMS) have scaled up their technical expertise in order to continue seamless business operations.
Companies covered
• Wipro Ltd
• Allscripts (India) LLP
• Cerner Healthcare Solutions India Pvt. Ltd.
• Dell Technologies India Pvt. Ltd.
• Hewlett Packard Enterprise India Pvt. Ltd.
• IBM India Pvt. Ltd.
• Intel Technology India Pvt. Ltd.
• Oracle India Pvt. Ltd.
• SAP India Pvt. Ltd.
• Siemens Healthcare India Pvt. Ltd.

Additional information


Geography Covered

Date Published


Table of Contents

Chapter 1: Executive summary

Chapter 2: Socio-economic indicators

Chapter 3: Introduction
3.1. Market definition and structure

Chapter 4: Market overview
4.1. India healthcare IT market overview
4.1.1. Market size and growth forecast (2019-2025e)

Chapter 5: Market segmentation
5.1. Healthcare IT market in India – Segmentation based on type
5.1.1. India healthcare IT market share (%) (2019-2025e)
5.1.2. India healthcare IT hardware market size and growth forecast (2019-2025e)
5.1.3. India healthcare IT services market size and growth forecast (2019-2025e)
5.1.4. India healthcare IT software market size and growth forecast (2019-2025e)

Chapter 6: Impact of COVID-19
6.1. Impact of COVID-19
6.2. IT adoption by hospitals in India amid the pandemic

Chapter 7: Market influencers
7.1. Market drivers
7.2. Market challenges

Chapter 8: Competitive landscape
8.1. Wipro Ltd
11.1.1. Company information
11.1.2. Business description
11.1.3. Products/Services
11.1.4. Key people
11.1.5. Financial snapshot
11.1.6. Key ratios
11.1.7. Key financial performance indicators
11.1.8. Key business segments
11.1.9. Key geographical segments
Note: Similar information covered for other public companies
8.2. Allscripts (India) LLP
8.3. Cerner Healthcare Solutions India Pvt. Ltd.
8.4. Dell Technologies India Pvt. Ltd.
8.5. Hewlett Packard Enterprise India Pvt. Ltd.
8.6. IBM India Pvt. Ltd.
8.7. Intel Technology India Pvt. Ltd.
8.8. Oracle India Pvt. Ltd.
8.9. SAP India Pvt. Ltd.
8.10. Siemens Healthcare India Pvt. Ltd

Chapter 9: Recent developments
9.1. Recent developments
Chapter 10: Appendix
10.1. Research methodology
10.2. About Netscribes
10.3. Disclaimer